Privacy policy
Privacy Policy
Last Updated: 04/06/2026
Cinehaus ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, book a meeting, or use our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
Who We Are
Cinehaus is a video production company based in the United Kingdom.
For privacy-related enquiries, please contact:
Email: privacy@cinehaus.uk
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide, including:
Name
Email address
Telephone number
Company name
Project details and business enquiries
Information submitted through our contact forms
Information provided when booking meetings through Cal.com
Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referral sources
Website interaction data
Advertising and conversion tracking information
How We Use Your Information
We use your information to:
Respond to enquiries and requests
Schedule and manage meetings
Provide our services
Communicate regarding projects and proposals
Improve website performance and user experience
Measure marketing effectiveness
Maintain website security
Comply with legal obligations
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Contact Forms
If you submit information through our contact forms, we will use the information provided to respond to your enquiry and manage potential business relationships.
We will not use your information for unrelated marketing purposes without your consent.
Meeting Bookings (Cal.com)
We use Cal.com to facilitate meeting bookings.
When you book a meeting through our website, information including your name, email address, and any details you provide may be processed by Cal.com on our behalf.
For further information about how Cal.com processes personal data, please review their privacy policy.
Analytics
We use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information including:
IP address
Device and browser information
Website usage statistics
Pages visited
Session duration
Traffic sources
This information helps us improve our website, services, and user experience.
Where required by law, Google Analytics will only be activated after you provide consent through our cookie banner.
Advertising and Tracking Technologies
We use Meta Pixel (Facebook Pixel) to measure the effectiveness of our advertising and understand how users interact with our website after viewing advertisements on Meta platforms.
Meta Pixel may collect information including:
Website activity
Device information
Browser information
Advertising interactions
This information may be used to:
Measure advertising performance
Build custom audiences
Deliver more relevant advertising
Improve future marketing campaigns
Meta may combine this information with information collected through your use of its platforms.
Where required by law, Meta Pixel will only be activated after you provide consent through our cookie banner.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse traffic, and support marketing activities.
Cookies may be classified as:
Essential cookies
Analytics cookies
Marketing cookies
You can manage your cookie preferences through our cookie consent banner and your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers including:
Website hosting providers
Google Analytics
Meta Platforms
Cal.com
Professional advisers
Regulatory authorities where required by law
These providers process personal information only as necessary to perform services on our behalf.
International Data Transfers
Some third-party providers may process personal data outside the United Kingdom.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal, regulatory, and business requirements.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time where consent is relied upon
To exercise any of these rights, please contact us.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Cinehaus
Email: privacy@cinehaus.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
The ICO can be contacted through their website at https://ico.org.uk.
By using our services, you acknowledge you have read and understood this Privacy Policy.